July 23, 2003
Ammonia on cup rim = bad
I frequently go to a Chinese restaurant in my neighborhood for lunch. I go because the food is good and fresh, they don't use MSG, it's close by, and the price is right (the lunch specials are about $6 with tax and tip). There is just one thing that keeps it from being perfect: the place makes a big deal about being clean, and after every table leaves and is cleared they procede to clean the glass table top with some sort of Windex type stuff and wipe it down with a cloth napkin. Then they set the table for the next customer. Part of the standard setting is a teacup which they place rim down on the table. Here's the problem: they wipe up the ammonia cleaner with a polyester-type napkin, which doesn't totally absorb the spray. It eventually evaporates, but not before they place the teacup rim down. Thus the rim of the teacup is coated in ammonia cleaner, and smells like it. Also, if they are cleaning a table next to you while you are eating you get a good whiff of the ammonia smell as well. The teacup is the problem for me though, because I like tea, but I don't like a blantently sanitized cup.
The real question then is how much of a picky freak am I? I'm really not sure, but this place has been in business for around five years now and apparently no one has complained about this practice. This includes me, because I can't think of a way to bring it up with the manager that doesn't sound like I am a) really wierd and picky, b) just complaining, or c) a know-it-all. I have even thought about writing an anonymous letter to the owner to point out this defect in their cleaning protocol… but that sound's like something a crazy person would do.
It's hard to know how aggressive or assertive to be in the world today. Last night I was quite assertive about securing a “first-come, first-serve” table in the cafe portion of a nice place we frequent because I was in the right and in that situation people will take advantage of you if you are not somewhat aggressive. But the teacup ammonia thing is different, maybe I am the only one that can smell it, maybe I am a freak. I don't really lose any sleep over this, but I was thinking of it yesterday because it's hard to know when to assert and to lead and when to not be a particular know-it-all.
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